• Business Administrator

    Location UK-Birmingham
    Posted Date 5 months ago(10/10/2018 5:19 PM)
    Requisition ID
    # of Openings
    Job Function
    Hidden (8718)
    Job Type
    Contract Type
    Contract Duration
    12 months
    GBP £20,000.00/Yr.
    GBP £20,000.00/Yr.
  • Introduction

    The Centre for Health and Disability Assessments conducts health and disability assessments on behalf of the Department for Work and Pensions. Working from a network of 11 Assessment Services Centres and 150 Assessment Centres, assessments are conducted in the main areas of Employment and Support Allowance, Disability Living Allowance, Veterans UK and Industrial Injuries Disablement Benefit.  Our practitioner group includes employed nurses, physiotherapists, occupational therapists and doctors.

    Job Summary

    To provide back-office support and administrative services to healthcare and other administration employees within the designated Centre location or region.

    Essential Job Duties

    • Acting as the primary clerical support resource for internal and external customers.
    • Managing telephone, fax and e-mail queries from third parties.
    • Maintaining customers files in line with data protection requirements.
    • Accurate dispatching of information as required via external courier.
    • Accurately data entry onto the in-house information system.
    • Working within established processes and key performance indicators.
    • Liaison with other teams and medical colleagues.
    • Data collation.
    • General office administration duties, including documenting invoices, updating spreadsheets and filing.
    • Other ad hoc duties as required

    Education and Experience Requirements

    • Fluent English language skills: spoken and written in a clear, caring, courteous and professional manner.
    • Attention to detail in relation to office administration duties essential for the job.
    • Keen organization skills with respect to logical filing and record keeping both paper and electronic.
    • IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.
    • Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome.
    • Willingness to travel as required by the business and undertake other duties and working patterns as required.

    CHDA Statement

    CHDA is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

    Where reasonable, CHDA will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.


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